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Retail Operations Manager

  • 25-9-24
  • THB80000 - THB100000 per month
  • Bangkok
  • Permanent
  • V-43244

Job Description

Retail Sales Development:

  • Ensure high customer service standards and operational efficiency.
  • Set and monitor sales targets, analyze performance, and stay competitive.
  • Collaborate with teams to support all points of sale (POS).
  • Maintain stock levels and compliance with operational standards.
Store Operations:

  • Enhance brand image through visual merchandising, staff grooming, and store upkeep.
  • Implement and enforce SOPs across stores.
  • Handle customer issues and oversee daily store operations.
  • Optimize staff schedules and coordinate with departments for efficiency.
People Development:

  • Ensure sales team follows service standards and operational practices.
  • Improve productivity through coaching, training, and regular store visits.
  • Collaborate on staffing and keep teams informed of promotions.
Sales Team Management:

  • Lead and motivate the sales team, fostering teamwork and performance.
  • Provide clear communication on sales techniques and store operations.
  • Manage staffing, incentives, and build strong relationships with sales promoters.
 

Requirements

  • Bachelor’s degree in any field
  • At least 5 years of experience in sales operations or store operations in retail business will received special consideration
  • Communicates well in English
  • Has computer skills, including MS Excel, Word, and PowerPoint
  • Has the ability to think on his/her feet and resolve issues well
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