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Aftersales service Manager (Electrical automation/Mechatronics)

  • 25-6-24
  • THB50000 - THB80000 per month
  • Rayong
  • Permanent
  • V-40971

Job Description

Job Description: Aftersales service manager (Electrical automation/Mechatronics)

Responsibilities:
On-Site Equipment Inspection and Maintenance:
  • Provide proactive inspection services to ensure optimal usage of customer on-site equipment.
  • Conduct regular maintenance on-site for customer equipment, addressing any issues and ensuring proper functionality.
Customer Feedback Collection:
  • Gather feedback on equipment performance and any issues encountered by customers to continuously improve service quality.
Customer Training:
  • Train customer maintenance personnel on proper equipment usage and maintenance procedures.
  • Oversee and ensure successful equipment acceptance by customers.
Client Relationship Management:
  • Maintain and cultivate strong relationships with customers to enhance business opportunities and ensure satisfaction.
  • Support customers with advice and solutions related to equipment and services.
Training of Installation and Debugging Personnel:
  • Train outsourced personnel in the installation and debugging of tire machinery and equipment.
 

Requirements:
Technical Expertise:
  • Familiarity with tire structure technology and tire production processes.
  • Understanding of advanced after-sales service management concepts and tools.
  • Proficiency in the debugging and maintenance of tire machinery equipment.
  • Knowledge of equipment structure, assembly, and maintenance.
Skills and Abilities:
  • Strong foundation in mechanical fitting and maintenance.
  • Willingness to accept long-term domestic and global business trips.
  • Proficiency in English.
Qualifications:
  • College degree or above, major in Electrical automation/Mechatronics.
  • Thai nationality.


Contact information: arena.p@cgptalent.com APPLY NOW

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